We love to hear from you! Note: Sometimes there is a slight delay following the purchase before the course is added to your profile. The course is typically available within 1 minute but has taken as long as 20 minutes when the servers are busy. Emailsupport@accessceu.comAddressAccess CEUP.O. Box 523Pittston, PA 18640Phone(570) 362-6066For the quickest response, please send an e-mail.